Shipping policy

If you are placing a large order or prefer to pick up at our location in Miami, contact us directly by calling (786) 817-2171 or emailing exoticluxuryline@gmail.com.

Please note the following important information regarding our shipping and return policy:

• Custom Color Orders are FINAL SALE: Due to the nature of custom color mixes, we are unable to offer refunds or exchanges on these items.

• No Shipping Refunds: Shipping Fees are non-refundable under any circumstance.

• Restocking Fee: Eligible returns are subject to a 10% restocking fee.

Shipping costs of LARGE orders may be incorrect and the customer is subject to pay for the correct amount or receive a refund and their order will be cancelled. We will personally notify you of the correct shipping cost amount if needed, via email or text.